1. Main Objectives of this position:? To oversee all the PTO function in local office, while maintain a high level of service to customers to achieve KPI target set for PTO,? To reconcile team’s outstanding work order vs. actual billing vendors.2. Function and duties:Tasks? Arrange Vessel, Port and Cargo operations in accordance with local rules / regulations and safety/security procedures.? Ensure vessels are loaded and unloaded in a timely fashion? Monitor Terminal performance and suggest all reasonable process into Operation Department.? Handle urgent, special and complicated case within Operation Department.? Attend meeting with contractors or member lines or terminal operator, port authority, agents and local authorities? if any change in local law / rules / regulations / procedures, etc.? Provide guidance and training to BSC team members3. Qualifications and Technical Job Requirements:? Bachelor degree with 8-10 years relevant working experience and/or shipping background? FIS Knowledge preferred? Good spoken and write English (CET- 4)? Good team work and can work under pressure and tight time lines? Conversant with international and local operational laws and regulations covering vessel operations / terminal operations / authority requirements / environmental requirements and agency liaison? Owns a personal work and relationship with terminal operators / state agents / authorities on an operational level4. Success Criteria for Position:? Positive attitude and willing to learn? Analytical and able to work independently? Experience in managing a team? Good team work and can work under pressure